Frequently Asked Questions
At Silance Service Center, we understand that choosing the right tire and automotive service provider is an important decision. Our team has compiled answers to the most commonly asked questions about our services, including
new and
used tires,
brake repair,
wheel alignment, and
state inspection services. With over twenty years of experience serving the Havelock, Jacksonville, Morehead City, Richlands, Sneads Ferry, and Swansboro, NC areas, we're committed to providing clear, reliable information to help you make informed decisions about your vehicle's maintenance and safety needs.
Contact us today for more information or to schedule your service!
Do you provide cheap tires without sacrificing quality?
Yes, we specialize in providing cheap tires and discount tires that meet high-quality standards. Our used tires are thoroughly inspected for safety and performance, while our new tires come directly from reputable manufacturers at wholesale prices.
What brake repair services do you offer?
Our comprehensive brake repair service includes brake pad replacement, rotor resurfacing or replacement, brake fluid changes, and complete brake system inspections.
How often should I get a wheel alignment?
We recommend wheel alignment services every 6,000 miles or if you notice uneven tire wear, pulling to one side while driving, or steering wheel vibration.
What is included in your state inspection services?
Our state inspection services cover all North Carolina safety requirements, including brake system evaluation, tire condition assessment, steering and suspension checks, lighting system inspection, and emissions testing where required.
Do you offer tire rotation services?
Yes, we provide professional tire rotation services to help extend the life of your tires and ensure even wear patterns. Regular tire rotation, typically every 5,000-8,000 miles, can significantly increase your tire investment and improve vehicle performance.
How long does a typical service take?
Service times vary depending on the work needed. Basic services like tire rotation or oil changes typically take 30-60 minutes, while more complex services like brake repair or wheel alignment may take 2-4 hours. We provide time estimates when you schedule your appointment.
What are your hours of operation?
We're open Monday through Friday from 8:00 am to 6:00 pm, Saturday from 8:00 am to 4:00 pm, and closed on Sunday. We serve customers at our Jacksonville and Havelock, NC locations during these hours.
What makes Silance Service Center different from other tire dealers?
As a locally-owned and operated business with over twenty years of experience, we combine personalized service with competitive pricing. Our extensive inventory of new and used tires, comprehensive automotive services, and commitment to fast, reliable service set us apart from other tire dealers in the area.
